Outsourced IT Support and Escalation Services
Redinet can help you design a support package tailored to the needs of your business, providing a perfect balance of telephone, remote and on-site services. The success of our customers has been key to our own success and we know providing high quality IT services can really make a difference to any business. We know how important it is that you get a service you can rely on and recommend.
Consultancy and Implementation Services
Combining Prince2 and ITIL best practice methodologies, Redinet use proven processes for all of our consultancy work. From initial design to implementation, Redinet work closely with our clients to define clear objectives and timeframes on every project. We want you to enjoy working with Redinet and to view us as a trusted partner that continually exceeds your expectations.
Dedicated Onsite Engineers
A Redinet onsite engineer will integrate with your team, understand your infrastructure and business practices. They receive backup support from the Redinet technical team, so you always get more than just an engineer, you get a fully supported engineer. These services can also be utilised as holiday cover, additional support cover or to augment any skill set.
Information Technology is key to the successful operation of almost every business. By taking the time to understand your infrastructure, Redinet ensure that our recommendations are right for you and in line with the best technology innovations. Our experienced presales staff will help you design a solution to meet your specific requirements and help you evaluate the right products. Please visit the ‘Our Work’ page for some examples.