Ready for: Managed IT That Keeps You Powered Today and Prepared for Tomorrow

Learn more about the comprehensive managed IT services we provide across London and the South East, tailored to businesses where reliability and security are non-negotiable.

Real-Time Alerts

Stay Ahead of Issues

Our monitoring system alerts you instantly when an issue is detected, ensuring your team can respond quickly to prevent downtime and disruptions.

Proactive Problem Solving

Preventive Action

We don't wait for issues to escalate. Our proactive system continuously scans your infrastructure, enabling us to address potential problems before they impact operations.

Custom Reporting

Complete Visibility

Gain full transparency into your system's performance with custom reports that highlight system health and help you make informed decisions.

Rapid Response

Swift Resolution

When problems arise, our team is ready to step in immediately. We provide fast and effective solutions, minimising downtime and ensuring your business stays operational.

Always On, Always Protected

24/7 Monitoring

Prevent issues before they impact operations with enterprise-grade monitoring and rapid response. Our systems continuously track your infrastructure’s health, detecting potential problems and allowing us to address them before they affect your business.

Prevention Over Reaction

Proactive Maintenance

Stay ahead of technical issues with scheduled maintenance that keeps your systems optimised and secure. Our preventative approach reduces downtime, enhances performance, and helps you maintain compliance without disrupting operations.

Scheduled Maintenance

With proactive, scheduled maintenance, we ensure that your systems are always performing at their best and staying secure, preventing unplanned disruptions.

Downtime Reduction

Our preventive approach significantly reduces downtime, ensuring your business operations run smoothly without interruption or delays.

Performance Enhancement

Through continuous system optimisation, we boost the overall performance of your IT infrastructure, keeping it running at peak levels and enabling maximum productivity.

Compliance Assurance

We help you maintain regulatory compliance while managing your systems’ health, ensuring that your business remains secure and in line with industry standards.

Stars

“They are a trusted partner we can turn to when we need to either for short-term initiatives or looking in the long term strategically.

A great partner to work with and long may that continue.”

Len Nunn

Head of Information Systems at The National Gallery

Expert Support When You Need It

Helpdesk Services

At Redinet, we don’t feel that a ‘Your Issue Has Been Noted’ email counts as a response. Our service-desk engineers are real people, providing real solutions – because businesses in London and the South East really need them. We’re dedicated to our First Call Response. A First Call Response to us is a meaningful and valid response, i.e., not just an auto-reply. That means when you call, an engineer will get in touch with actions within our 1-hour SLA – no ifs, ands, or buts.

First Call Response

We’re committed to our 1-hour First Call Response. When you reach out, our service-desk engineers get in touch with actionable solutions within the hour — no delays, no exceptions.

Real People, Real Solutions

Our help service-desk engineers are real people, not automated responses. We provide personalised, real-time solutions to ensure your issues are handled quickly and efficiently.

24/7 Availability

Whether it’s an urgent issue or routine assistance, our service desk services are available around the clock, ensuring your business keeps running smoothly at all times.

Great Expertise

We go beyond basic support, offering strategic guidance and technical excellence to keep your business running efficiently.

Comprehensive Coverage

Additional Services

From network management to strategic IT consulting, we deliver everything your business needs from a single, trusted partner. Our managed IT support services scale with your business, ensuring technology always supports – and never constrains – your growth.

Managed IT Support

From routine desktop support to specialised server administration, our managed IT services scale seamlessly to meet the needs of your growing business. You'll have access to a dedicated team of IT experts who will proactively monitor, maintain, and optimise your entire technology infrastructure, ensuring maximum uptime and productivity.

Network Management

Our comprehensive network management solutions include 24/7 monitoring, maintenance, and optimisation to ensure your connectivity is reliable, secure, and scalable. We'll proactively identify and address any issues before they impact your operations, keeping your network running at peak performance.

Cybersecurity

Safeguard your business-critical data and systems with our comprehensive cybersecurity solutions. We'll conduct a thorough risk assessment, implement advanced security measures, and provide ongoing monitoring and incident response to protect you from evolving cyber threats. Our goal is to transform cybersecurity from a compliance burden to a competitive advantage that builds trust with your clients.

IT Consulting

Our team of IT consultants will work closely with you to align your technology strategy with your broader business goals. We'll help you evaluate emerging technologies, identify opportunities for innovation and efficiency, and develop a roadmap to drive sustainable growth through smart IT investments.

Managed IT Support, the Redinet Way

Why Choose Us?

Experience the confidence of having an IT partner who prevents problems, rather than just solving them. Redinet’s highly proactive approach delivers measurable uptime, security, and efficiency improvements. Meanwhile, our industry expertise ensures your technology aligns with regulatory requirements and business goals.

Proactive Partnership

We prevent problems rather than just solving them. Our highly proactive approach delivers measurable improvements in uptime, security, and efficiency while aligning your technology with regulatory requirements and business goals.

Expert Support

With a team of 40 highly experienced professionals, we operate at a higher level than smaller MSPs. Operating around the M25, London, and the Southeast since 1996, we bring enterprise-grade expertise with local, responsive service.

working on personal computer while talking on headset in modern office

Creative Problem-Solving

We’re known for creative problem-solving skills and trusted by multiple vendor partners. This means we can handle complex technical challenges while ensuring your technology actively supports your business objectives.

Professional business people working together in an office.

Your Trusted Partner

Ready to Talk to an Expert?

Discuss your IT challenges with our technical experts and discover how strategic technology could enhance your business.

No sales pitch (we promise) – just honest, practical advice about your options and opportunities.

Schedule a focused 30-minute discussion about your specific needs at a time that suits you.