At Redinet, we pride ourselves on our capable and friendly Service Desk team. No query is too small or too simple; from a password change to a full cloud migration, Redinet are simply a call away.
Through constant growth and monitoring, we take the feedback from our customers seriously and are always striving to better ourselves, and our services.
Whether you currently have an in-house IT Team or not, it doesn’t matter to us. We can help.
- Friendly, personable and experienced team – all of our front-line engineers and escalation teams engage in customer experience training as much as they do in technical training.
- Our Support Service processes and procedures are based on ITIL best practice – a standard, globally recognised set of detailed practices for IT service management.
- Based in outer London – just 20 minutes away from the City.
- 1st, 2nd, and 3rd line support available.
- Out of hours, catering up to 24×7 support.